Frequently Asked Questions
Q1. What is the advantage of your company?
We operate our own factory, meaning production quality and delivery times are strictly controlled. Our professional production lines ensure high-standard manufacturing.
Q2. Why should I choose your products?
Our products balance high-performance quality with affordable pricing, offering excellent value for professional and home use.
Q3. What kind of after-sales service is provided?
We provide reliable after-sales support, fast delivery, and warranty options for our equipment.
Q4. What is the typical delivery time?
Normal delivery takes 7-15 working days, depending on the order quantity and customization requirements.
Q5. Do you support OEM or ODM orders?
Yes, with our own production facility and R&D team, we can fully customize products to meet your specific needs.
Q6. What is the main power source for the drain auger?
The tool is powered by a high-capacity 20V lithium battery, providing cordless convenience for plumbing tasks.