❓ Frequently Asked Questions
What is the lead time for samples?
Within the agreed time, our sales team will follow up for you to ensure that the product quality is qualified. You can consult the progress at any time.
What is the expected production time for bulk orders?
Once production is arranged, samples take 1-7 days while mass production typically requires 2-4 weeks, ensuring all quality standards are met.
Can we start with a small order quantity?
Of course. We welcome small quantities and hope to grow together toward a win-win partnership.
Are customization services available for products and packaging?
Yes, we provide a professional design team for both product and packaging design based on your specific requirements.
How is quality control managed?
Quality is our priority. We have dedicated QC personnel on every production line. Each product is fully assembled and tested before shipment.
What kind of after-sales service do you offer?
We provide a 1-year warranty on our products and maintain a commitment to refunding for any defective items.
Maray Beauty
