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Frequently Asked Questions
Are you an original factory?
Yes, all products are produced by our own factory. We are ISO9001 certified, and our high-quality products are exported to over 20 countries across the EU, North America, and Asia.
Do you have patents and original designs for your products?
Absolutely. We develop and design all products in-house. Every product holds its own patent certifications, ensuring unique offerings compared to other suppliers.
How is the product quality managed?
We adhere strictly to a "Quality First" principle. Our professional quality inspection team ensures every unit meets high standards. Products are certified by CE, RoHS, FCC, 3C, PSE, and KC.
What is your warranty policy?
We offer a comprehensive one-year warranty for all our product series, supported by a professional return and refund policy.
Can I purchase a sample for testing before placing a bulk order?
Yes, clients are welcome to purchase samples or place trial orders. We guarantee that bulk order quality remains identical to the approved samples.
What are the transportation options?
For samples, we use reliable express services like UPS, DHL, or FEDEX for fast door-to-door delivery. For bulk orders, we offer flexible shipping options via air or ocean based on client preferences.
Maray Beauty
