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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
We offer as low as 1 piece for available stock samples. Normally, we accept 500-1000pcs for customized branding. For neutral products and packaging, we can accept smaller quantities starting from 100pcs.
How is quality control managed?
We maintain a strict quality control system including 100% aging testing before packaging. Third-party inspections are also welcome. We prioritize quality from raw materials to the final product.
What payment methods are accepted?
We recommend Trade Assurance, but also accept T/T, Western Union, Cash, D/P, D/A, and L/C options to provide flexibility for our clients.
What are the shipping and delivery terms?
Shipment is usually via DHL, UPS, FEDEX, or TNT. Bulk orders can be shipped by air or sea. Terms such as EXW, DDU, DDP, FOB, and CIF are all available to minimize your logistics costs.
What is the lead time for production?
We can manufacture deliverable products within 30-45 days once design files are confirmed. Lead times are shorter for neutral products with standard packaging.
Do you offer dropshipping services?
Yes, we provide dropshipping services. Please contact us to discuss how we can grow your business together.